IT PMO AI Intern

This position is hybrid working 3 days a week in our Legacy West Support Center located in Plano, TX

At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon-quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.

• This is a hybrid position requiring onsite work three days per week at the Support Center in Legacy West, Plano, TX.
• This position is not eligible for immigration sponsorship.
• Housing, relocation, and transportation assistance are not provided.
• Availability is required from June 1 through August 7, 2026, with a minimum commitment of 30 hours per week.

Responsibilities

• Design and build AI-enabled resource capacity management tools to support portfolio planning. 

• Develop AI-assisted project scheduling capabilities to enhance forecasting and timeline accuracy. 

• Create AI-supported PMO process adherence monitoring tools to automate compliance checks. 

• Support PMO standardization initiatives including templates, processes, and governance documentation. 

• Research AI-driven PMO best practices and integrate applicable insights. 

• Collaborate with cross-functional teams to collect requirements and ensure alignment. Note: AI focus areas may adjust based on organizational needs

Knowledge, skills & abilities requirements

• Gain comprehensive insights into IT project management methodologies, reporting etc.

• Develop skills in project operations and relationship building with partners

• Work closely with experienced IT professionals, managers, and technical leads.

• Network within a professional IT environment and participate in real-world IT projects.

• Receive mentorship and guidance from IT leaders.

• Ability to work in a fast-paced environment and able to balance competing priorities.

• Ability to work effectively in cross-functional teams and collaborate with business and IT leads.

• Demonstrates critical thinking and a solution-oriented approach to complex business challenges.

• Ability to present findings in a clear and actionable manner to both technical and non-technical audiences.

Location: Hybrid | Monday, Tuesday, Wednesday at the Sally Beauty Support Center, Legacy West (Plano, TX); Remote Thursday or Friday

The typical working environment is in the support center office, and the work is sedentary. Typically, the associate may sit comfortably to do the job. However, some tasks and activities may be walking, standing, bending, carrying light items such as papers, files, books, and small parts, driving an automobile to a store location, etc. These activities are not frequent and do not require significant physical demands to perform the work.

While involving everyday risks or discomforts, the work environment is designed with standard safety precautions. These precautions, typical of offices, meeting and training rooms, retail stores, residences, or commercial vehicles, include using safe work practices with office equipment, avoiding trips and falls, observing fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated, ensuring the safety and comfort of our associates.

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