Sales AI Engineer

<div class="content-intro"><p>Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!</p></div><p>Figma is building a Sales AI Transformation function to embed AI across the sales workflow - reducing manual work, improving decision-making, and simplifying how reps and managers operate day-to-day.&nbsp;</p> <p>As the founding Sales AI Engineer, you’ll be a hands-on builder who designs and ships AI-enabled workflows that connect systems like Salesforce, Slack, and our data stack. You’ll move quickly from prototype to production, measure adoption and impact, and create reusable patterns that help the broader GTM organization build and scale what works.</p> <p>This is a full time role that can be held from one of our US hubs or remotely in the United States.&nbsp;</p> <h4>What you’ll do at Figma:</h4> <ul> <li>Build and operationalize AI-powered workflows that improve daily execution for sales reps and managers (e.g., account insights, CRM hygiene, coaching workflows, outbound research/personalization)</li> <li>Integrate across the GTM stack using APIs, automation platforms, and lightweight internal tools; ensure clean data flow and reliable execution</li> <li>Apply LLMs pragmatically: choose the lightest safe solution, constrain outputs, and build quality checks and monitoring so workflows can be trusted in production</li> <li>Partner with SalesOps, Enablement, and GTM Systems to align on requirements, rollout, governance, and production deployment</li> <li>Create reusable patterns (templates, agents, connectors, documentation) that enable distributed adoption rather than central dependency</li> <li>Define success metrics for each workflow, track adoption and business impact, and iterate based on real usage and outcomes</li> </ul> <div class="section page-centered"> <h4>We'd love to hear from you if you have:</h4> <ul> <li>Experience shipping production-grade automations or internal tools across GTM systems (Salesforce + adjacent tooling), including integration troubleshooting and data hygiene</li> <li>Hands-on experience building LLM-powered workflows (OpenAI, Anthropic, or similar), with an ability to explain how you ensured quality and safety</li> <li>Strong coding ability plus comfort working with SQL and operational data</li> <li>Strong product and stakeholder instincts: you can translate ambiguous needs into shippable solutions, and you care deeply whether what you build is adopted</li> </ul> <h4>While not required, it’s an added plus if you also have:</h4> <ul> <li>Familiarity with agentic patterns and experience instrumenting/monitoring AI workflows in production</li> <li>Experience building internal Slack tooling or CRM-embedded experiences for sales teams</li> <li>Salesforce development depth or strong equivalent CRM engineering experience</li> </ul> <div class="section page-centered"> <div> <div>At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</div> </div> </div> </div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong><span style="font-size: 16px;">Pay Transparency Disclosure</span></strong></p> <p>If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.&nbsp;&nbsp;&nbsp;&nbsp;</p> <p>Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.&nbsp;</p> <p>Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental &amp; vision, retirement with company contribution, parental leave &amp; reproductive or family planning support, mental health &amp; wellness benefits, generous PTO, company recharge days, a learning &amp; development stipend, a work from home stipend, and cell phone reimbursement.&nbsp; Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.</p></div><div class="title">Annual Base Salary Range:</div><div class="pay-range"><span>$140,000</span><span class="divider">&mdash;</span><span>$296,000 USD</span></div></div></div><div class="content-conclusion"><p>At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf">equal opportunity workplace</a> - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status<strong>, </strong>or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.</p> <p>We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to <a href="mailto:accommodations-ext@figma.com">accommodations-ext@figma.com</a>. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.&nbsp;</p> <p>Examples of accommodations include but are not limited to:&nbsp;</p> <ul> <li>Holding interviews in an accessible location</li> <li>Enabling closed captioning on video conferencing</li> <li>Ensuring all written communication be compatible with screen readers</li> <li>Changing the mode or format of interviews&nbsp;</li> </ul> <p>To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.</p> <p>By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with <a class="c-link c-link--underline" href="https://www.figma.com/legal/candidate-privacy-notice/" target="_blank" data-stringify-link="https://www.figma.com/legal/candidate-privacy-notice/" data-sk="tooltip_parent">Figma's Candidate Privacy Notice</a>.</p></div>